About our Pantry Hampers
As an extension of our Community Pantry, we are offering a hamper containing a variety of surplus foods for a service contribution of £5.
What is in the hampers?
As a charitable organisation, we collect surplus food such as bakery, storecupboard, fruit, vegetables, some chilled and frozen foods from local stores. These may be end of line products, food on or just past its best before date or simply surplus stock. The amounts and types of food vary so this will be reflected on what will be offered within each parcel.
Each hamper will vary due to the nature of the collections.
Will the food offered be safe to eat?
YES, YES, YES! The food we collect is surplus stock where some of it will be on, or past the best before date but this is still safe to eat. Best before refers to the quality of the food not the safety so for example, the texture may be different.
We will not, and cannot by law pass on any foods for human consumption past their use by date. The only exception to this is foods which can be frozen. We can freeze foods on their use by date and label this appropriately with guidance of how to use. This is perfectly safe and legal as freezing acts as a ‘pause’ button.
We have also recently been awarded the highest 5* rating from our food hygiene inspection of our Community Pantry where we make up our hampers. Our high standards and observation of laws surrounding the passing on of surplus foods are there to ensure everyone’s safety.
We wish to actively reduce the stigma and fear of consuming food past its best before date and truly believe that we need to return to using our own judgement on these foods and in doing so, reduce our food waste and therefore our impact on the environment.
Can anyone order a hamper?
Yes, we have no criteria to who uses the service, just like our Community Pantry. We just wish to help reduce food waste, help people save money and change mindsets over consuming these foods.
How do I order and receive a hamper?
We can take orders via our website or in certain circumstances, over the telephone, via messenger or in person. It is preferable that you order online.
Please note, we may not be able to fulfil orders placed on the same day. You are welcome to order in advance; just add which day you wish to collect in the order box at the checkout.
The hampers are collection only from outside of St. Helen’s Parish Hall, Middlewood Green, DL14 9DL (please see the map below) on Tuesdays and Thursdays, 10.00am – 12.00 noon.
When collecting your hamper, you can either wait outside and a member of the team will come over to see to you, or you can message either Jo (07507 666 805) or Kelly (07854 949 447) to let us know you have arrived. You may also call but please be aware, we may not always be able to answer calls if busy.
As with our Community Pantry, we can’t provide any bags so ask that you bring your own. Occasionally, we may be able to allow you to keep the hamper box.
Please note, we do not have capacity to do any deliveries.
How do I pay?
Payments online or in person are via card or PayPal. Any cash payments are to be made directly into our cash box which we will bring outside.
Can you cater for specific dietary requirements
Due to cross contamination of foods such as bakery, we have to advise that those with severe allergies should not use the service. We are only able to offer vegetarian options (please indicate at the checkout).
Unfortunately, we cannot offer requests for specific foods.
Can you offer non-foods which were available in the Community Pantry?
We are able to offer flowers and/or flowering plants for a further service contribution between £1 – 4 per bunch/plant. These are available within the building for you to browse. As the collections and variations of flowers are sporadic, we are unable to offer these to order online.
We also have a few other non food items such as books, toiletries and household items available in our pantry. These will vary.
How are you ensuring safety during the Coronavirus pandemic?
We have put steps in place to ensure that users , staff and volunteers are kept safe:
- The hampers will be brought from the building either to your car, or on the benches outside. We will ask you to stand back whilst we do this to adhere to social distancing guidelines.
- Any cash that is collected will be made directly into our cash box which can be sanitised regularly. Please note, due to current restrictions, we are unable to give any change so please bring the correct amount.
- Contactless card payments will be made via our card reader at a safe distance
- We regularly sanitise all surfaces inside of the building where we pack hampers and wash our hands frequently as well as using hand sanitiser.