About our Pantry Hampers
What is in the hampers?
As a charitable organisation, we collect surplus food such as bakery, storecupboard, fruit, vegetables, some chilled and frozen foods from local stores. These may be end of line products, food on or just past its best before date or simply surplus stock. The amounts and types of food vary so this will be reflected on what will be offered within each parcel.
Each hamper will vary due to the nature of the collections.
Can anyone order a hamper?
Yes, we have no criteria to who uses the service, just like our Community Pantry. We just wish to help reduce food waste, help people save money and change mindsets over consuming these foods.
How do I order and receive a hamper?
We can take orders via our website or in certain circumstances, over the telephone, via messenger or in person. It is preferable that you order online.
The hampers are available to collect from outside of St. Helen’s Parish Hall, Middlewood Green, DL14 9DL (please see the map below) on Monday or Friday mornings between 9.30 – 11.30am or Thursday mornings between 9.30 – 10.30am.*
When collecting your hamper, you can either wait outside and a member of the team will come over to see to you, or you can message either Jo (07507 666 805) or Kelly (07854 949 447) to let us know you have arrived.
As with our Community Pantry, we can’t provide any bags so ask that you bring your own. Occasionally, we may be able to allow you to keep the hamper box.
*Please see our LCBC Terms & Conditions
How do I pay?
Payments online or in person are via card, Google Pay or PayPal. If it is agreed that you can pay upon collection, this can be taken safely by card, Apple/Google Pay, PayPal or cash.
Can you cater for specific dietary requirements
Due to cross contamination of foods such as bakery, we have to advise that those with severe allergies should not use the service. We are only able to offer vegetarian options (please indicate at the checkout) or sometimes, gluten free options.
Unfortunately, we cannot offer requests for specific foods.
Will the food offered be safe to eat?
YES, YES, YES! The food we collect is surplus stock where some of it will be on, or past the best before date but this is still safe to eat. Best before refers to the quality of the food not the safety so for example, the texture may be different.
We will not, and cannot by law pass on any foods for human consumption past their use by date. The only exception to this is foods which can be frozen. We can freeze foods on their use by date and label this appropriately with guidance of how to use. This is perfectly safe and legal as freezing acts as a ‘pause’ button.
We have also recently been awarded the highest 5* rating from our food hygiene inspection of our Community Pantry where we make up our hampers. Our high standards and observation of laws surrounding the passing on of surplus foods are there to ensure everyone’s safety.
From January 2021, we are able to offer charitable hampers for individuals/families. We can only accept referrals from professionals.
We have limited availability for these but will endeavour to fulfil all requests. If you have a query about the referral hampers, please get in contact:
How are you ensuring safety during the Coronavirus pandemic?
We have put steps in place to ensure that users , staff and volunteers are kept safe:
- The hampers will be brought from the building either to your car, or on the benches outside. We will ask you to stand back whilst we do this to adhere to social distancing guidelines.
- If paying by cash, this will be deposited directly into our cash box which is sanitised regularly. Please try to bring the correct amount.
- Contactless card payments will be made via our card reader at a safe distance
- We regularly sanitise all surfaces inside of the building where we pack hampers and wash our hands frequently as well as using hand sanitiser.